Duties & Taxes
We include the cost of taxes and duties in your order, so you won’t need to pay any additional fees but you may need to pay VAT or local sales taxes. As the recipient of the order, you must instead pay these duties and taxes directly to our carrier to release your order from customs. As we are unable to advise the exact amount, we recommend contacting your local customs office or tax authority. Depending on your location, delivery will normally take 1-2 weeks from order. We’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress in your Taratiti account. Some of Craft makers allow you to cancel an item before they prepare your order.
Shipping Information
Taratiti orders are delivered Monday to Friday between 9am and 5pm. As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items. All relevant delivery options available for your order and to your destination will be displayed at checkout.
Shipping Times
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. Taratiti cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimize any potential delays.
As we require a signature for all orders, delivery to P.O Boxes are unavailable at this time.
Same Day Delivery
All orders are delivered Monday to Friday between 9am and 5pm, after placing an order, you will receive an email from us containing all the details of your purchase. Depending on your location, delivery will normally take 1-2 weeks from order. We’ll be sure to keep you updated with tracking information and an estimated arrival date. If you change your mind, some of Craft makers allow you to cancel an item before they prepare your order.
Order Tracking
After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment.
Depending on your location, delivery will normally take 1-2 weeks from order. We’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress in your Taratiti account.
While we aim to always deliver within the specified times, we aren’t responsible for delays due to customs clearance or failed payment approval.
Changed your mind? Some of our Partners allow you to cancel an item before we prepare your order.
To cancel your order:
Go to your account, and state the items you want to cancel and your reason for cancellation.
We'll email you a confirmation of your canceled order.
 Unfortunately, if your order has already been prepared, we can't cancel your order.
Customized Items
Although customized items have a longer lead time, we hope you’re excited to order your customized item!
 Due to the nature of this order, the production format will be different because it will be created specifically for you.
Duties & Taxes
We include the cost of taxes and duties in your order, so you won’t need to pay any additional fees but you may need to pay VAT or local sales taxes. As the recipient of the order, you must instead pay these duties and taxes directly to our carrier to release your order from customs. As we are unable to advise the exact amount, we recommend contacting your local customs office or tax authority. Depending on your location, delivery will normally take 1-2 weeks from order. We’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress in your Taratiti account. Some of Craft makers allow you to cancel an item before they prepare your order.
Shipping Information
Taratiti orders are delivered Monday to Friday between 9am and 5pm. As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items. All relevant delivery options available for your order and to your destination will be displayed at checkout.
Shipping Times
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. Taratiti cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimize any potential delays.
As we require a signature for all orders, delivery to P.O Boxes are unavailable at this time.
Same Day Delivery
All orders are delivered Monday to Friday between 9am and 5pm, after placing an order, you will receive an email from us containing all the details of your purchase. Depending on your location, delivery will normally take 1-2 weeks from order. We’ll be sure to keep you updated with tracking information and an estimated arrival date. If you change your mind, some of Craft makers allow you to cancel an item before they prepare your order.
Order Tracking
After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment.
Depending on your location, delivery will normally take 1-2 weeks from order. We’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress in your Taratiti account.
While we aim to always deliver within the specified times, we aren’t responsible for delays due to customs clearance or failed payment approval.
Changed your mind? Some of our Partners allow you to cancel an item before we prepare your order.
To cancel your order:
Go to your account, and state the items you want to cancel and your reason for cancellation.
We'll email you a confirmation of your canceled order.
 Unfortunately, if your order has already been prepared, we can't cancel your order.
Customized Items
Although customized items have a longer lead time, we hope you’re excited to order your customized item!
 Due to the nature of this order, the production format will be different because it will be created specifically for you.
